Unity Metrix [read a definition of The Metrix] specialise in Information Security auditing, consultancy and systems monitoring. Information security is a critical component of any modern business. The IT department is constantly in a state of vulnerability, unable to control many aspects of Information Security from their technical position, whilst the board, who are ultimately responsible, often incorrectly see Information Security as an IT function.
Having monitors that face in an inappropriate direction is NOT an IT problem. Having users that divulge their passwords to all and sundry is NOT an IT problem.
The IT department are the constant focus for anything that goes wrong. Issues often caused by malicious activity are often unidentified and yet they affect virtually everyone. Network speeds suffer, but they are unaccounted for. Technicians are constantly asked to firefight and paper over cracks, but rarely is there a proper, top-down methodology in place to ensure that every department, including IT, is working together towards the same goals.
The result of this half-hearted approach is that IT is constantly battling to identify solutions, the board is constantly battling to maximise their investment in often very expensive systems and there is a constant state of tension and uncertainty between the two.